Frequently Asked Questions
How long will it take my order to ship? TOP
Instock items will be shipped within 4 business days of payment being received. Custom order can take up to three weeks to ship.
How will my order be shipped? TOP
All orders are shipped via priority mail. Local orders can picked up. Shipping and handling are calculated at the checkout and are based upon the weight of each product plus a $1 handling charge.
What is your return policy? TOP
Because of the nature of our skin care products, they may not be returned except in cases of product defect. In case of product defect, please contact me within 30 days to arrange a return. What method of payment is accepted? TOP
I accept payments made through PayPal (including credit cards - visa, mastercard, discover and american express), or checks or money orders. Paying by check may delay shipment of order by up to one week. Do you make all of these products? TOP
Yes, my products are made personally by me in small batches. I strive to use the finest quality ingredients to provide you with the finest quality skin care. What is the shelf life of these products? TOP
The Creams and Lotions and Sugar Scrubs have a 6 month shelf life. The balms and massage oils have a shelf life of one year. Do you sell your products wholesale? TOP
Yes, please see wholesale area of our website or e-mail for more details. |
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